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The game has support till Android 7 and BlueStacks 5 is. ( Source ( 2 )) Even though it isn’t specified anywhere but players believe it has something to do with the Android version. In fact, some users have reported having to close and restart the launcher a dozen or more times before. However, this doesnt instantly guarantee a faster download speed on PC. Surprisingly (or maybe not), the easiest fix is closing Genshin Impact s launcher completely and then restarting it.
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#Why did my genshin impact download restart how to
However, our teams are aware of it and are working on the problem to fix it at the earliest. How To Fix Genshin Impacts Slow PC Download Speed. If that doesn’t work, please uninstall the launcher, delete the installation package for the game, and reinstall Genshin Impact. Unfortunately, Genshin Impact currently is not working on Bluestacks. When starting the game, I get the following error message: “Downloading resource files or network error failed. If not, please download and install DirectX 11. If so, please double-click the DXSETUP.exe executable in the folder to manually install DirectX 11 before restarting the game. Please check whether there is a folder named “DXSETUP” in your installation directory. If so, remove the block, set the appropriate files to Trusted, or close your antivirus software before opening the game again.Īfter starting the game, the game hangs on a white screen before the Genshin Impact logo can appear. Please check that you have installed an antivirus program and that this program is blocking files related to the installation of Genshin Impact. Here are some other answers to some of these day one install issues by the Genshin Impact team:Īfter opening the game, the game does not respond / the game does not start.